For the trigger "SMS From", there is an option "SMS Content" with the choice "Excludes".
I want to include all contacts except "Joe Smith".
I suppose the 'Excludes' option is to exclude triggering from a contact. However, when I type in this particular contact to exclude, i. e., 'Joe Smith', the trigger still occurs. In other words, the trigger still occurs.
I have tried using the wild card "*" as well as "/*" but they also do not work. What I mean is, I have tried writing "Joe Smith", "Joe", "*Joe*", "/*Joe/*", as ways to exclude "Joe Smith", but none of these exclude the contact "Joe Smith".
So, how do I exclude triggering from contact "Joe Smith" but still triggering on all other contacts?
Thank you!!!!
I want to include all contacts except "Joe Smith".
I suppose the 'Excludes' option is to exclude triggering from a contact. However, when I type in this particular contact to exclude, i. e., 'Joe Smith', the trigger still occurs. In other words, the trigger still occurs.
I have tried using the wild card "*" as well as "/*" but they also do not work. What I mean is, I have tried writing "Joe Smith", "Joe", "*Joe*", "/*Joe/*", as ways to exclude "Joe Smith", but none of these exclude the contact "Joe Smith".
So, how do I exclude triggering from contact "Joe Smith" but still triggering on all other contacts?
Thank you!!!!