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well, on my system i can unlock the screen with a swipe in any direction. I think, but i can go wrong, It depends on the phone. I write some other details or comments, i have fund with similar problems, i don't know if you can find their of any help: 1) First of all, when i tried some gesture to...

*Android 11

Also i use gesture to unlock screen and a 6-code to unlock the phone, successfully following the suggestion from the support. As It Is suggested previously you have to try some attempts. this, After some attempts, works for example on my galaxy A40 Android 1q